Terms & Conditions
By visiting our site, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
We reserve the right to refuse service to anyone for any reason at any time.
Roaring Ahead (“Roaring Ahead”, “we", “us”), website(s) (our "Site" or "Sites") and related services are made available to you in accordance with the following Terms of Use & Service, and any other rules posted on our Sites (collectively, the "TOS"). Please read the TOS carefully before placing any orders on this site. We recommend you should keep a copy of the TOS for future reference.
Roaring Ahead is the trading name of Roar Coaching Ltd registered in England and Wales with registered number 11572484 whose registered office is at 724 Capability Green, Luton, England, LU1 3LU, VAT registration number (412 1975 16) and Data Protection (TBC) All rights reserved.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
1. Definitions and Interpretation
In these Terms and Conditions, the following words will have the following meanings:
Booking: means an individual booking for any and all Roaring Ahead Event(s)
Data Protection Act: means the Data Protection Act 2018 as from time to time amended, modified, extended, re-enacted, consolidated, or replaced (whether in whole or in part).
Delegate: means any and all person(s) attending a Roaring Ahead Training Course as a delegate
Engagement: means any and all Roaring Ahead Event organised by Us to which these Terms and Conditions are stated to apply
Event: means any and all training courses/ workshops/ talks
Online Booking Form: means our prescribed online booking form that is to be completed and submitted by those wishing to attend the Roaring Ahead training courses, workshops, or talks
Delegate Booking Information: means the delegate booking information applicable to the Roaring Ahead Training Course issued by Us from time to time via the Website or via email.
Roaring Ahead Talk: means any and all talk(s) organised by Us to which these Terms and Conditions are stated to apply
Roaring Ahead Training Course: means any and all training course(s) organised by Us to which these Terms and Conditions are stated to apply
Roaring Ahead Workshop: means any and all workshop(s) organised by Us to which these Terms and Conditions are stated to apply
Sales Language: refers to any and all language that we utilise in advertisements, website content, product/service content, social media, and any and all mediums where we or any third-party promotes and advertises the purchase and use of our products and services
Terms and Conditions: means these Terms and Conditions.
We: means Roaring Ahead trading as Roar Coaching Ltd (Company Number 11572484, a company limited by guarantee whose business location is Bristol, England and registered office is at Square Works, 17-18 Berkeley Square, Clifton, BS8 1HB, Bristol. "Us" and "Our" shall be read accordingly.
Website: means the Roaring Ahead website
You: a) means the Delegate (and the Delegate’s organisation where applicable) or anybody who in Our reasonable opinion is acting with the Delegate’s authority or permission, or as the Delegate’s representative. “Your” shall be read accordingly.
b) means the client (and the Clients’s organisation where applicable) or anybody who in Our reasonable opinion is acting with the Clients’s authority or permission, or as the Client’s ’s representative. “Your” shall be read accordingly.
2.Introduction
Use of this site is provided by Roaring Ahead (Roar Coaching Ltd) subject to the following Terms and Conditions. Your use constitutes acceptance of these Terms and Conditions as of the date of your first use of the site.
All Bookings are accepted subject to availability and these Terms and Conditions. These Terms and Conditions should be read carefully prior to making a Booking and any queries relating to them should be raised with Us prior to making a Booking, as making the Booking constitutes acceptance by You of these Terms and Conditions.
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided without express written permission by us.
Your purchase of any of the products, and your purchase of any services, offered on this Site (respectively Products and Services) is subject to these Terms of Service, and by placing an order for any Product or Services you agree to be bound by them. Use of the Site itself is subject to our Website Terms of Use. Use of your personal information submitted to or via the Site is governed by our Privacy and Cookies Policy.
In respect of any orders that are placed online or by correspondence, our standard terms applicable to such ordering methods in force from time to time will apply to those orders (and only to those orders) and not these Terms of Service.
We reserve the right to change these Terms and Conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified. These Terms of Service were last updated on 9th January 2023.
You can review the most current version of the Terms of Service at any time at this page.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
3. Roaring Ahead Events
3.1 Online Bookings
Bookings will only be accepted on You completing the Roaring Ahead booking form available on our website. You are responsible for the accuracy and completeness of all information which You provide to Us.
Your Booking will not be confirmed until it has been acknowledged by Us. We will use reasonable endeavours to send You a confirmation of Your Booking by email within 3 working days.
3.2 Pricing
The prices are as set out on our website and the Delegate Booking Form as published (or otherwise provided to You) at the time at which We accept Your Booking.
The price of the Booking is per Delegate and is exclusive of VAT which will be charged at the current rate.
3.3 Cancellations
Please refer to our cancellation policy before booking courses, talks, workshops, or any kind of relevant events with Roaring Ahead.
3.4 Resale of Booking
You may not re-sell a booking under any circumstances.
3.5. Substitute Delegates
You may substitute another person from Your organisation without charge provided that You notify Us by email 14 days in advance providing a reason for the change in booking and details about the substituted individual that are deemed necessary.
3.6. Changes to Roaring Ahead Events
We reserve the right to make alterations to the published programme for (or content of) any Roaring Ahead Training Courses/Workshops/Talks where reasonably necessary.
Any changes to the published programme or content will be published on the Website or notified to You by email.
4. General Terms and Conditions
4.1 Usage
You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the site by any third party.
4.2 Intellectual Property
All intellectual property rights (including but not limited to copyright) in all Products, Events and Event materials at all times belong to and shall remain vested in Us and neither You nor any other person shall obtain any intellectual property rights or any other interest, right or title whatsoever in or to any Product, Event, Event materials or any part thereof save as otherwise expressly granted under these terms of service.
If you purchase an Event for which we provide you Event materials, we hereby grant you a non-transferable, non-exclusive licence to use those materials strictly for the purpose of participating in the relevant Event and for your own educational, noncommercial purposes.
You shall ensure that such course materials are only made available to and accessed by you and you must not make available, copy, reproduce, disseminate, retransmit, sub-license, distribute, sell, publish, broadcast or otherwise supply any such materials (or any part of them) in any medium and in any manner to any third party.
5. Conditions of Attendance
Roaring Ahead is dedicated to creating and maintaining a positive event experience where everyone is treated with dignity, courtesy and respect, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age or religion. We do not tolerate bullying, intimidation, harassment or victimisation of event participants in any form.
Any discriminatory language and imagery are not appropriate at any Roaring Ahead Event, including in presentation material. If you violate these rules, you may be sanctioned or expelled from the event without a refund.
Please also refer to your own company's grievance and disciplinary procedures on how they handle complaints against members of staff as we may report any breach of these conditions to your employer.
6. Changes to Roaring Ahead Events
We reserve the right to make alterations to the published programme for (or content of) any Roaring Ahead Events where reasonably necessary. Any changes to the Roaring Ahead Events or content will be published on the Website or notified to You by email.
7. Limitation of Liability
Nothing in these Terms and Conditions will operate to limit or exclude liability of each party for death or personal injury arising out of its negligence, or for its fraud nor any other liability which cannot be excluded or limited under applicable law.
Subject to the paragraph above, in no circumstances, will either party be liable to the other party for any loss of business, revenue, profits, anticipated savings or goodwill (whether direct or indirect) or for any indirect, special or consequential loss, arising out of or in connection with these Terms and Conditions
8. Dispute Resolution
If any dispute arises out of these Terms and Conditions or Your Booking/s, We will attempt to settle it. To this end We shall use Our reasonable endeavours to consult or negotiate in good faith, and attempt to reach a just and equitable settlement satisfactory to both parties.
Although this does not restrict your rights to pursue court proceedings, if We are unable to settle any dispute by negotiation within 21 days, the parties may attempt to settle it by mediation in accordance with the Centre for Effective Dispute Resolution (“CEDR”) Model Mediation Procedure. Unless otherwise agreed between the parties, the mediator will be nominated by CEDR.
9. Waiver
Failure by either party to exercise or enforce any right or benefit conferred by these Terms and Conditions will not be deemed to be a waiver of any such right or benefit nor operate so as to bar the exercise or enforcement thereof or of any other right or benefit on any later occasion.
10. Assignment
We shall be entitled to assign any of Our rights and obligations under these Terms and Conditions provided that Your rights are not adversely affected.
11. Sever-ability
If it is found by a Court that any of these Terms and Conditions for any reason cannot be enforced, this shall not prevent the other provisions from continuing to apply.
12. Third Parties
No person who is not a party to these Terms and Conditions shall have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions.
13. Force Majeure
For the purposes of these Terms and Conditions, "Force Majeure" means any cause beyond Our reasonable control including, but not limited to, war, acts of terrorism, governmental requirements, acts of local or central Government or other competent authorities, Acts of God and industrial disputes. We will not be liable to You for failure to perform any obligation under these Terms and Conditions or in relation to Your Booking to the extent that the failure is caused by Force Majeure.
14. Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
15. Modifications to The Service and Prices
Prices for our services are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
16. Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools” as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
17. Third-party Links
Certain content, products and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not always affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
18. User Comments, Feedback and Other Submissions
We may monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
19. Personal Information
Your submission of personal information through the website, online or in written format is governed by our Privacy Policy. Please read our privacy policy.
20. Errors, Inaccuracies and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
21. Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any local, national or international regulations, rules or laws (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
22. Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate, reliable or satisfactory to your subjective standard.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
Any and all Sales Language that we utilise within content that either we or any third-party publish on our offerings, included but not limited to advertisements, website content, product/service content, videos, podcasts, and social media, is not enforceable as a true and valid guarantee of your success or subjective satisfaction. Any use or purchase of our products and services is strictly at your sole risk.
23. Indemnification
You agree to indemnify, defend and hold harmless Roaring Ahead and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including legal fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
24. Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
25. Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
26. Governing Law
These Terms and Conditions shall be governed by and construed in all respects in accordance with the laws of England and Wales and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
27. Contact Information
Questions about the Terms of Service should be sent to us at info@roaringahead.com.